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publicado el 20/08/2021

Introduce Cuban Telephone Company ETECSA combined options and revenue LTE offers.

Already available new plans launched by Cubacel which include a bigger amount of MB for the same price, but also add minutes for calling and SMS, informed in Twitter the telecommunications company.

Get your favorite! Using *33#, option 5 and enjoy of the new integrated consult at *222#.

It was also renewed the 14 GB PLAN, “GET MORE GIGAS FOR A LOWER PRICE!”

Frequent questions and answers:

When are the new plans available for consumers?

The new offers can be acquired up to August 19th, 2021.

What is the leverage of the combined plans?

The main leverage is that you can get more megabytes, SMS, extra minutes destined for national traffic and a bonus of 300 MB for national navigation through LTE network by paying the same price established for the current options.

How can I get a balance inquiry of the combined plans?

It can be consulted as follows:

*222# integrated query in which you can visualize: Current Balance Account, MB,MIN,SMS and line validity.

In order to check validity details for every resource, by dialing:

*222*DAT# (*222*328#),*222*SMS#, (*222*767#),*222*869#)

Through Transfermovil in the Services Menu/ Operations/ Data Plan Consult/Voice Plan Consult/SMS Plan Consult

How can I check the national navigation voucher of the Plan?

By dialing *222*BON # (*222*266#) or through Transfermovil using Menu/Operations/ Voucher Status Consult

What is the validity of the Combined Plans?

All the plans last 30 days after one of the three established resources is used. In the case of the Voice Plan, the first usage include received call from fixed telephony or by collect calls using *99.

Do SMS and minutes included in the Combined Plans allow texting and  making international call?

Both MIN and SMS are destined to.

If I have and active Plan (data/SMS/MIN) and I buy one of the Combined Plans, will the resources accumulate?

If I have an active Combined Plan, all similar available resources will be added to the ones of the Plan and the new total will have a renewed validity. Associated resources with Daily Bag or Mailing will not be added due to their specific features (use or validity) as for the National Navigation Bonus which is reset after every purchase.

If I have an active Combined Plan (data/SMS/MIN) and I purchase and specific Plan, for example, a Minutes Plan, will the validity of the Combine Plan resources I already had be extended?

In that case the validity of the resource the client purchased will be extended, but only the validity of this resource. In order to extend the validity of the 3 resources of the Combined Plan you should purchase a new Plan of the same nature.

If my account is recharged from abroad, will the volume of data/SMS/MIN of the Combined Plan accumulate and therefore their validity is extended?

No, bonus only accumulate resources and extend the validity of each other.

What would be the discount priority if I have an active Combined Plan (data/SMS/MIN) and my account is recharged with balance bonus, data, MIN, SMS?

If you had an active Plan, whether they be simple or combined, the discount priority would be: International Recharge Voucher (data/SMS/MIN) and then, resources from current Plans.

Does the 50% discount on data and voice resources realized between 1 a.m. and 6 a.m. applies to for the Combined Plans?

This kind of discount only applies in the case of data when you have a current Combined Plan. For making voice calls during this time lapse you should count with a main balance of which only the 50% of the consumed rate is discounted.

What is the 14 GB LTE package renewal?

The amount of GB increases to 16 and the price lower to 960 CUP

How can I get the 16 GB LTE Plan?

It is possible through  Purchase Menu/*133# option 4- LTE Package

Source: Cubadebate

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